FAQs

General Signal Booster Questions

What is a Cell Phone Signal Booster and is it for me?

What factors contribute to me having a weak signal?

How do I measure my cellular signal? (dB gain)

How does a Cell Phone Signal Booster work?

Do Cell Phone Boosters need an Internet connection?

Are there any monthly fees?

Does it boost wifi signals?

Do I need to register my cell phone signal booster with my service provider(s)?

Can I use my in-building solution in an outdoor setting?

Can I use my in-building solution in a vehicle (and vice versa)?

What is the difference between a 3G booster and a 4G LTE booster?

What is the difference between a 75 Ohm system and a 50 Ohm system?

General Installation Questions

Can I install this product myself? (building & vehicle)

How long does it take to install? (building & vehicle)

What are the steps required in a typical process of installation? (building & vehicle)

Do you offer any professional installation services? (building & vehicles)

How can I find the optimal placement for the antennas and booster(s)? (building & vehicle)

General Accessory Questions

What is a Lightning Surge Protector and why do I need it?

What is the difference between a Yagi outside antenna and an Omni outside antenna?

What is the difference between a Panel inside antenna and a Dome inside antenna?

Differences between exterior antenna offerings for vehicle and M2M units?

Differences between vehicle interior antenna offerings?

What are the types of cables you offer? How do I figure out which ones I need?

How do I figure out the optimal length for my particular configuration? (building & vehicle)

What is a splitter and which types of configurations will require it?

What is a tap and which types of configurations will require it?

How do I know whether or not my particular configuration will require additional accessories on top of the full kit offered?

General Trouble Shooting

Why am I not receiving a boosted signal for the advertised coverage area?

What do the lights on the booster signify? What does the messages on the screen signify?

How do I fix an orange light?

How do I fix a specific error?