Case Study

Nedbank Namibia Cell Phone Signal Booster System


Nedbank Namibia



Installation Type:

In-Building Signal Booster Solution

Building Size:



WilsonPro A8000

A8000 signal booster kit

Cellular Connectivity Solutions for Corporate Offices

Nedbank is a prominent financial institution in South Africa, offering a wide range of banking services to individuals, businesses, and corporations. With a strong focus on innovation and sustainability, the bank has established itself as a leader in the industry, consistently adapting to meet the changing needs of its customers. With numerous branches across the country and a growing presence in other African nations, Nedbank is committed to providing accessible and reliable financial solutions to help individuals and businesses achieve their goals.

The Problem

Nedbank Namibia encountered a significant issue with voice quality and dropped calls. Their building, which spans nine floors and features E Glass and an aluminium shell, was obstructing the signal, making it challenging to communicate with clients and internal staff. The signal blockage slowed down operations and hindered the bank's ability to provide excellent customer service. As a result, Nedbank Namibia needed to find a solution to address the signal problem and enhance communication within their building.

nedbank namibia 9 floors

The Solution

This particular project posed a challenge for our team, as we are situated in South Africa. To overcome this, we collaborated closely with Forensic Security Services (FSS) to collect data about the building's layout and entry points. After gathering the necessary information, we proceeded to create iBwave designs. Using these designs, we were able to develop a tailored solution for the client. 

iBwave for Nedbank

The FSS team, guided by Steyn Volschenk and Martin Teichmann from Bolton Technical South Africa, carried out the installation.

Installation done by FSS

For the installation, a range of amplifiers were necessary. For floors 2 to 9, two A8000 boosters were utilised. LMR 400 coaxial cable and splitters were used to connect each floor to 5 low profile dome antennas installed on that particular floor.

Diagram of installation floors 2 - 9

To service the ground floor and first floor, two A1000 Boosters were put in place by the team. Moreover, they successfully extended the signal down to the basement as well.

diagram for the ground floor and 1st floor

The Results

before readings

After readings

The readings taken both before and after showed a remarkable improvement in the signal strength. Specifically, the signal strength increased from -128dBm to -66dBm. This represents a significant change, as the signal went from being nearly non-existent and weak to being strong and reaching all areas within the offices.