Bolton Technical South Africa (Pty) Ltd, the exclusive distributor of Wilson Electronics cell phone signal boosters in Southern Africa, was tasked with delivering a comprehensive, scalable solution. Through a detailed site survey, custom design, and turnkey installation.
This case study outlines the challenge, our innovative approach, implementation details, and transformative results, showcasing how Bolton Technical turns connectivity liabilities into assets.
The Challenge: Signal Dead Zones in a Luxury Coastal Gem
This multi-level luxury complex, accommodating multiple high-end units, boasts stunning Atlantic Ocean views and amenities like wrap-around balconies, smart TVs, and personalized concierge services. Yet, its concrete structure and peripheral location relative to cell towers created significant hurdles:
- Indoor Signal Readings: Pre-installation surveys revealed critically low levels, ranging from -109 dBm on Vodacom to -119 dBm on MTN—far below the usable threshold, resulting in dropped calls, slow data speeds, and unreliable service.
- Building-Wide Issues: Basements suffered from near-total blackouts due to signal non-penetration through concrete slabs. Upper floors and apartments experienced fluctuating reception, exacerbated by load shedding and tower maintenance.
- Impact on Residents: In a property emphasizing seamless luxury—from housekeeping to spa treatments—poor connectivity disrupted remote work, video calls, and even basic navigation apps, undermining the guest experience.
The property manager sought a future-proof solution that could scale with the building's modular layout while ensuring redundancy during power outages.