Thank you for choosing Bolton Technical.
We want you to feel confident in your purchase and supported long after the sale. Our approach is simple: quality products, straightforward policies and local support when you need it.
That’s part of The Bolton Standard.
3-Year Manufacturer’s Warranty
Qualifying weBoost and WilsonPro cellular signal booster products supplied by Bolton Technical are backed by a 3-year manufacturer’s limited warranty.
If your unit develops a fault or no longer performs to its usual standard during the warranty period, please contact us. Our team will assist with troubleshooting and, where necessary, arrange for the product to be assessed.
The warranty covers qualifying defects in materials and workmanship affecting the signal booster or cellular amplifier.
Following assessment, an eligible product may be repaired or replaced, as appropriate.
We’re not here for a once-off sale. We’re here to support you throughout the life of your system.
30-Day Money-Back Guarantee
We understand that a cellular signal booster is an important purchase.
That’s why qualifying cellular signal booster products purchased from Bolton Technical are covered by a 30-day money-back guarantee from the date you receive your order.
This guarantee also applies to products purchased during a promotion or sale. Buying at a promotional price does not mean receiving a lower standard of service.
If you would like to arrange a return, contact us and we will provide you with an RMA (Return Merchandise Authorisation) and guide you through the process.
Call: 011 749 3085
Email: sales@boltontechnical.co.za
No run-arounds. No unnecessary delays. Just straightforward support.
Return Requirements
To help us process your return as quickly as possible:
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Products should be returned in their original condition and must not have been modified or altered.
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Original packaging should be included, together with proof of purchase.
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All components and accessories originally supplied with the product or kit must be returned.
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Where an amplifier is being returned for testing, repair or replacement, the complete kit may be required so that our technical team can properly assess the system.
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The customer is responsible for the cost of returning the product to Bolton Technical unless otherwise agreed.
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Original express, priority or premium delivery charges are non-refundable.
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A handling fee may apply where a product is returned incomplete, damaged, or without its original packaging, and this affects our ability to resell or process the returned product.
Warranty Repairs and Replacements
If a product is returned for a warranty assessment, our technical team or the manufacturer may inspect and test the product to determine the cause of the fault.
Where the fault qualifies under the warranty, the product may be repaired or replaced, depending on the nature of the issue and the appropriate remedy.
Once an approved warranty repair or replacement has been completed, the product will be returned to the customer at no additional standard delivery cost.
Warranty Exclusions
The manufacturer’s warranty covers qualifying defects in materials and workmanship.
It may not apply where a product has been damaged or its electronic or physical condition has been affected by circumstances such as:
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Misuse or neglect
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Mishandling or accidental damage
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Unauthorised modification or alteration
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Incorrect installation
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Improper use
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Physical damage
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Electrical or surge damage outside the scope of the manufacturer’s warranty
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Damage caused by circumstances unrelated to a manufacturing or workmanship defect
If you are unsure whether an issue may be covered, please contact us. We would rather assess the problem and help you determine the next step.
Surge Protection
Correct surge protection is important for protecting your equipment.
Where applicable, the supplied RF lightning surge protector should be correctly installed and grounded to help protect the outdoor antenna side of the system.
A separate AC mains surge protector rated at a minimum of 1,000 joules is also required to help protect the amplifier against electrical power surges and maintain warranty protection.
The RF surge protector and AC mains surge protector protect against different surge paths and one does not replace the other.
Products Purchased on Promotion
Products purchased during a Bolton Technical promotion or sale are treated in the same way as standard-price purchases for the purposes of our 30-day money-back guarantee, subject to the return requirements outlined above.
Our product standards and customer support do not change because an item was purchased on promotion.
How to Arrange a Return
To start a return, warranty assessment or exchange, please contact Bolton Technical before sending the product back.
We will provide you with an RMA number and the relevant return instructions.
Telephone: 011 749 3085 or 021 879 3057
Email: sales@boltontechnical.co.za
Please do not send products back without first obtaining an RMA, as this may delay processing.
Need Help?
Cellular signal boosters are technical products, and sometimes a performance concern can be resolved through installation adjustments, antenna positioning or troubleshooting without the need to return the equipment.
Our team is happy to help before, during and after your purchase.
At Bolton Technical, we believe good products should be backed by good support.
3-Year Warranty. 30-Day Money-Back Guarantee. Local Technical Support.
That’s The Bolton Standard.
